Changing the Perceived Culture of Indifference in Care
When CAHPS and other survey tools are provided to patients, they ask patients about the aspects of their experiences that are important...
If Content is King, Why are So Many Health Systems Resisting Digital Patient Education?
You hear that phrase more and more every day. Over one billion YouTube videos are watched every day. Millions of people are...
Finally Patient Education Everyone Can Agree On
Getting healthcare professionals to agree on how important educating patients is easy. No rational person would say that a less educated...
Give Patient Education a Chance
As someone who is passionate about our company’s mission of helping our friends and neighbors live healthier through education, it is...
Finally, Something Clinical, Marketing and IT Can All Agree On!
Traditionally all three of these departments do not mix well. Clinical only focuses on their immediate patient needs. Marketing only...
The Key to Patient Experience is...
Changing the perceived culture of indifference in care. When CAHPS and other survey tools are provided to patients, they ask patients...
Interacting with Your Patients
We recently partnered with 1st Healthcare Compliance on a webinar that was focused on how to help practices increase their patients’...
Doctors Versus Patients
Healthcare absolutely amazes me. I have been in the field for a very long time, yet it still surprises me. People go into the hospital...
Why Patient Education is Ineffective
Most healthcare professionals will agree that the level of patient education given to their patients is substandard. Most will also...
Do You Feel Like You Are Talking to a Wall?
You have just delivered some shocking news to your patient. After giving them enough time to process the information, you start to talk...
