Political Views Do Not Belong in Your Waiting Rooms
We were in a meeting the other day and one of the participants was particularly off color. Aside from being insensitive to others, the...
Patient Experience Means Making It Easier for the Patient…
I was reading a great article in the Harvard Business Journal by Dr. Sharon Kim and others about the patient experience and its effect on...
Time to Check Patient Engagement Programs Off Your To Do List…
Now that summer has unofficially ended, it is time to look at some of your goals for your office or health system. Aside from patient...
