Waiting Room Education Systems Should Spur Questions, Not Answers
As waiting room patient education systems continue to get more popular, healthcare providers are getting more options to choose. ...
Three Areas to Simplify Your Practice
You are entering into the home stretch of the business year 2015 and your staff is constantly dealing with change: ICD-10 is coming...
Back to school Means Back to Work. How to focus on building a stronger business.....
Back to school days is on everyone’s mind. Labor Day has come and gone and with fall, comes new beginnings and new focus. With focus on...
Three Ways You Can Become More Relatable to Your Patients
One of the key buzz phrases within patient satisfaction is that healthcare providers need to become more relatable. But what does that...
The Power of Marketing to Your Current Patients
As a health system, you have invested heavily in marketing. You have spent millions of dollars on your logo, print ads, TV commercials,...
Why is “Patient Experience” bad?
I have seen a lot of articles, blogs and posts suggesting that the term “Patient Experience” is inherently bad because it is derived from...