Finally, Something Clinical, Marketing and IT Can All Agree On!
Traditionally all three of these departments do not mix well. Clinical only focuses on their immediate patient needs. Marketing only...
The Key to Patient Experience is...
Changing the perceived culture of indifference in care. When CAHPS and other survey tools are provided to patients, they ask patients...
Interacting with Your Patients
We recently partnered with 1st Healthcare Compliance on a webinar that was focused on how to help practices increase their patients’...
Ways to Increase Revenue from Your Existing Patient Base
One of the best ways to review the health of your practice is to determine the revenue growth from your current clients. If your year to...
Doctors Versus Patients
Healthcare absolutely amazes me. I have been in the field for a very long time, yet it still surprises me. People go into the hospital...
Why Patient Education is Ineffective
Most healthcare professionals will agree that the level of patient education given to their patients is substandard. Most will also...