February 23, 2018

I was reading about some awesome work being done by foundations like the Nicholson Foundation and health systems like Cherokee Health to bring integrated health to the underserved and those with behavioral health concerns.  The premise is that the more services you off...

February 7, 2018

My daughter is a freshman in college.  She had to visit the infirmary this week to deal with a cold.  As I was asking questions about what her diagnosis was, what meds were given, and the directions to administer them, I realized that there is a significant need for he...

January 17, 2018

It is an interesting time in healthcare as the patient is beginning to have more power.  Terms like engagement, satisfaction, behavior, navigation coupled with the term “patient” show that healthcare employees are focused on treating the whole person.  The fact that do...

November 8, 2017

I was meeting with a friend of mine today who works in the nutrition world.  We were talking about how much education a person needs to get to know how to eat better.  Aside from the simple concepts regarding healthy foods, carbs versus fats versus protein, avoiding ad...

October 31, 2017

If I can humble brag a bit, Halo Health turns 7 this month.  In this time, we took an idea and turned it into a company that has helped millions of patients learn more about their providers, their disease states and how to live healthier.  But our work is not done.  We...

October 18, 2017

A couple of potential clients have told us that they are not interested because they have in house messaging systems in their lobbies.  These systems alert people of cafeteria hours, parking validation procedures, gift shop hours, and the like.  This is all important i...

October 3, 2017

How many more tragic events need to occur to upset your patients before you decide to consider a digital patient education station for your waiting room?

The argument that your patients want to watch TV to forget about their problems does not wash.  The carnage that has...

September 13, 2017

I was reading a great article in the Harvard Business Journal by Dr. Sharon Kim and others about the patient experience and its effect on reducing missed appointments.  A key highlight was over 3.6 million office visits are cancelled every year due to transportation is...

September 6, 2017

Now that summer has unofficially ended, it is time to look at some of your goals for your office or health system.  Aside from patient satisfaction, revenue growth and expense management, did you have other goals?  Things like improving patient engagement, focuses on i...

August 31, 2017

If you want to actively engage your patients, have better outcomes, and make your waiting room profitable, contact Halo Health...

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Is It Better to Educate or Engage First?

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